Rally is integrated with Tremendous, offering a global, flexible, scalable incentive system for research studies. Utilizing Tremendous provides various benefits, including:
International Participant Support: Tremendous allows you to send incentives to participants in 200+ countries worldwide, ensuring they receive incentives in their local currency.
Diverse Incentive Options: With Tremendous, you can select the desired incentive amount to send, and give participants the flexibility to choose from over 2000 options, including gift cards, prepaid cards, and charitable donations.
Note: While Tremendous supports 200+ countries, covering most use cases, some countries may be unavailable for Tremendous incentives and could require alternative incentive fulfillment methods. Visit the Tremendous Catalog for a full list of countries.
π¨ Managing Billing and Incentive Budgets requires a Super Admin role type.
Rally's Tremendous integration streamlines your workflow by allowing your team to set up, fund, and send incentives to Participants in one place - all without ever leaving Rally. When getting started with incentives and budgets, we suggest following this order of operations, detailed fully in this article, for the quickest and easiest setup.
Later, learn how to Manage Incentives to send, resend, or cancel incentives for Participants right in Rally, or download an Incentive Report to track.
Set Up Incentive Budgets
Get started with Incentives by setting up Incentive Budgets within your Rally Workspace.
Every Rally Workspace includes a default budget named"Workspace Budget." For companies using Rally to conduct research for different teams or initiatives with separate budgets, a Super Admin can create and manage additional Incentive Budgets to keep funds separate and allow for easier tracking and reporting.
In the top right corner of Rally, select your user icon and select 'Settings'.
From the sidebar, select 'Incentive Budgets'.
Every Rally Workspace includes a default budget named "Workspace Budget."
To create a new budget, select '+ Add Budget' in the top right.
Enter a name for the new budget and select 'Create Budget'.
Add Funding Methods for Incentives
Review the two options to decide the best method for adding funds for Incentives in Rally. We suggest setting these up in advance so your team is ready to go when it's time to fulfill incentives for Participants.
Using a credit card allows you to add funds instantaneously at any time, but each transaction to add funds will incur a 3% processing fee from Stripe.
If you choose to use a credit card to fund incentives, begin by adding a credit card using the steps below and then Add Incentive Funds via Credit Card.
π‘ We recommend this option. Most customers opt to remove the overhead while also avoiding the 3% processing fee required for credit cards by requesting an invoice for incentives every quarter, adding $5-15k or more at a time to cover incentives for longer. This simplifies the process by allowing your team to plan ahead to determine, request, and get approval for budget amounts, and limits the number of invoices and people involved.
Add Credit Card(s) to Fund Incentive Budgets
In the top right corner of Rally, select your user icon and select 'Settings'.
From the sidebar, select 'Billing'.
In "Add New Card", enter all required details for the credit card you'd like to use to add money to your Incentive fund(s):
Full name of the cardholder
Credit card number
Expiration Date (MM/YY)
CVC
Confirm all details are correct and select 'Save'.
After adding a credit card, follow the steps to add funds.
π¨ Funding your incentives with a credit card adds a 3% processing fee. To avoid the 3% fee, easily fund your incentives via ACH transfer below instead.
Add Funds to Incentive Budgets
Add Incentive Funds via Credit Card
π‘ Funding incentives with a credit card adds a 3% processing fee. Avoid this fee by funding your incentives via ACH transfer using the steps in the next section.
Navigate to the 'Incentives' tab in Rally and select 'Add funds'.
If you have not yet added a credit card, you'll be redirected to the Billing section of your Workspace Settings to complete this step first.
Select the budget to add funds to.
Select the payment method/preferred credit card.
Enter the amount to add to the budget.
Select 'Confirm and Add Funds'.
Receipts for credit card charges will be emailed from Stripe to the person who added the funds to Rally. If you need an additional copy of these receipts, please contact us. Most customers instead opt to remove the overhead while also avoiding the 3% processing fee by requesting an invoice for incentives every quarter, adding $5-10k or more at a time to cover incentives for a longer period of time.
Add Incentive Funds via ACH Invoice
π‘ Most customers opt to use ACH Invoice to remove the overhead while also avoiding the 3% processing fee required for credit cards by requesting an invoice for incentives every quarter, adding $5-15k or more at a time to cover incentives for longer. This simplifies the process by allowing your team to plan ahead to determine, request, and get approval for budget amounts, and limits the number of invoices and people involved.
Contact Rally Support using the support widget in the bottom right corner of Rally to request to add Incentive funds via ACH Invoice, specifying the amount you would like to add and which Workspace Budget to add them to.
Invoicing is only done in USD. Please specify the dollar amount in USD.
The Rally team will issue the invoice based on the provided details.
Once the invoice is generated, proceed with the payment.
After the invoice is paid, the corresponding balance will be added to your Rally workspace, ready to be used!
π‘ Funds will be added to your workspace after invoice payment. It may take 1-4 weeks depending on how quickly your finance team processes the request.
Manage Incentive Budgets
In the top right corner of Rally, select your user icon and select 'Settings'.
From the sidebar, select 'Incentive Budgets'.
On the right side of a budget, select the three dots ... to take the following actions, which are explained more in the following sections:
Transfer Funds
Transfer funds between budgets (only available when there are 2 or more budgets).
Select the three dots ... to the right of the budget you wish to transfer funds INTO.
Select 'Transfer Funds'.
In the popup, select the budget you wish to use as the source to transfer funds OUT of.
Enter the amount of funds to be transferred and carefully review your selections to ensure everything is correct.
Select 'Transfer Funds' to instantly transfer and see the changes applied.
Add Funds
Add funds to any budget via a credit card on file, or add funds via ACH Invoice by contacting Rally Support.
Rename Budget
Change the name of a budget. "Workspace Budget" cannot be changed.
Select the three dots ... to the right of the budget.
Select 'Rename Budget'.
In the popup, enter the new name for the budget.
Select 'Update Name' to confirm.
Archive Budget
Hide a budget that is no longer in use. Archived budgets will be hidden but kept around for historical accounting purposes. Budgets with funds cannot be archived without first being depleted to a balance of 0. To archive a budget, withdraw all funds or transfer any remaining funds to another budget first.
Select the three dots ... to the right of the budget you wish to archive.
Select 'Archive Budget'.
In the popup, select 'Archive Budget' to discontinue access to this budget.
Keep the learning going! Next, learn how to Manage Incentives to send, resend, or cancel incentives for Participants right in Rally, or download an Incentive Report to track.
Tremendous Incentive Supported Countries
For a complete and up-to-date list of all 200+ countries supported by Tremendous for incentive fulfillment through Rally, and a list of all 2000+ available incentive options (options vary by country), please visit the Tremendous Catalog. Below is a list of known supported countries.
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Ascension Island
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Chad
Chile
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Honduras
Hungary
Iceland
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lesotho
Liberia
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Maldives
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine
Panama
Paraguay
Peru
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Rwanda
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
South Africa
South Georgia and the South Sandwich Islands
South Korea
Spain
Sri Lanka
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
US Virgin Islands
Uzbekistan
Vatican City
Vietnam
Wallis and Futuna
Western Sahara
Zambia