When an incentive is sent to a participant, they'll receive an email with a link to redeem their incentive reward. Customize the incentive email template ahead of time to add branding to include company logo and brand color, edit the text, and more.

Clicking the Redeem Incentive Reward button will a new tab prompting them to click Send Verification Code to send their unique code to their email.

A one-time verification code is immediately sent to their email inbox to copy and paste the code into the other tab still open, or select Enter code here to continue.

Enter the code in the redemption site and select Verify code. If the process is not completed shortly and the code expires, they can choose to Send another code.

Recipients may be required to complete a captcha to verify they are human.

The recipient will be presented with a list of options available in their redemption region. Tremendous auto-detects the redemption region based on the recipient's IP location. They can browse all currently available options in their country, including Charity Donations, and make a selection (there's still 1 more chance to change selections after)!

The recipient must always confirm the option they choose by clicking Redeem again. The relevant expiry details, merchant information, and Terms and Conditions can all be reviewed before the recipient finalizes their selection.

The page may redirect right to the selected website to claim or send an email directly to the recipient with instructions to use the reward, depending on their selection.

Once claimed, the participant's status will update to "Incentive Claimed" in Rally. 👍